Privacy Policy - EI Toolbox
Last updated: July 12, 2025
EI Toolbox (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services (“Service”).
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Service, you agree to the terms of this Privacy Policy.
1. Who We Are
EI Toolbox
Based in England & Wales
Email: support@eitoolbox.com
We are the data controller of the personal data you provide when you register an account or interact with our Service.
For the data you upload to the Service (e.g., your own datasets), you remain the data controller, and we act as your data processor by hosting and processing the data on your behalf.
2. What Data We Collect
We may collect and process the following data about you:
a) Information you provide to us:
- Account registration details (name, email address, password)
- Profile information
- Support requests and communications
b) Data you upload:
- Any datasets or reports you upload or create within the Service
c) Automatically collected data:
- Log data (IP address, browser type, operating system, access times)
- Usage data (pages visited, actions within the Service)
We use cookies and similar technologies — see our Cookie Policy for details.
3. How We Use Your Data
We use your data to:
- Provide and operate the Service
- Process and store uploaded data for analysis and reporting
- Communicate with you about your account and support requests
- Improve and secure the Service
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Sharing Your Data
We may share your personal data:
- With our trusted service providers who help us operate the Service (e.g., hosting, analytics)
- If required by law or legal process
- In the event of a merger, acquisition, or sale of our business (with appropriate safeguards)
We ensure all third parties process your data in accordance with data protection law.
5. Data Retention
We retain your personal data only as long as necessary to provide the Service and fulfil the purposes described in this policy, unless a longer retention period is required by law.
You can request deletion of your account and data at any time by contacting us at support@eitoolbox.com.
6. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict our processing of your data
- Request transfer of your data (“data portability”)
To exercise your rights, please email us at support@eitoolbox.com. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have mishandled your data.
8. International Data Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: